Privacy Policy

Privacy Policy for Tailored Property Match

Last updated: 01.11.24

Tailored Property Match (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information to provide you with property matching, advisory, and related services. This information may include:

  • Personal Details: Name, address, email address, phone number, and other contact information.
  • Preferences: Property preferences, budget, area of interest, and other information related to your property requirements.
  • Financial Information: If relevant, we may collect details about your financial situation to provide appropriate property advice.
  • Communications: Records of our interactions with you, including emails, phone calls, and messages.

We may also collect non-identifying information, such as website usage data, to help us improve our services.

2. How We Collect Information

We collect personal information directly from you through:

  • Forms on our website
  • Email, phone, and other communications
  • Events or meetings
  • Our website analytics tools, which collect information on website usage

3. How We Use Your Information

We use your personal information to:

  • Provide and personalize our services based on your property requirements
  • Communicate with you about property opportunities, industry updates, and related services
  • Respond to inquiries and requests
  • Improve our services and website
  • Comply with legal obligations and prevent fraudulent or illegal activities

We will not use or disclose your personal information for any purpose other than those described above without your consent, except where required by law.

4. Disclosure of Your Information

We may disclose your personal information to:

  • Trusted third-party providers, such as property agencies or legal advisors, who assist us in providing our services to you
  • Government agencies or regulatory bodies if required by law
  • Any third party with your consent

We ensure that any third-party providers are bound by confidentiality agreements and are required to comply with Australian privacy laws.

5. Data Security

We take all reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. Our data storage and security measures include:

  • Secure storage systems
  • Limited access to authorized personnel only
  • Regular monitoring and auditing of data access

While we strive to use the most up-to-date security measures, please note that no method of data transmission over the internet is 100% secure.

6. Access to and Correction of Personal Information

You have the right to request access to, and correction of, any personal information we hold about you. To do so, please contact us using the contact details provided below. We will respond to your request promptly, in accordance with the Privacy Act 1988.

7. Your Rights and Choices

You may opt-out of receiving marketing communications from us at any time by contacting us or using the unsubscribe option provided in emails.

8. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve your experience. These cookies do not contain personally identifiable information, but they may track website usage to enhance our services. You can adjust your browser settings to disable cookies if you prefer.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to request access to or correction of your personal information, please contact us:

Tailored Property Match
Email: support@tailored-property-match.com

Phone: 08 628 555 68

Our Postal Address: PO Box 246, South Fremantle WA 6162